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General Info

 

Surgery Hours

Monday to Friday

AM:    8:30am – 1:00pm
PM:     2:00pm – 4:30pm

We aim to provide high quality modern dentistry in comfortable surroundings.

Dental decay and tooth loss is no longer inevitable.  With the correct treatment, advice and home care natural teeth can be kept in a healthy mouth for a lifetime.  We base all our treatment plans on the principle that teeth are saved where at all possible.

We recommend six monthly check ups with your dentist.  Registered patients are sent a reminder card when this is due.

New Patients

Patients who would like to register with the practice are very welcome to book an initial consultation when we will discuss your individual needs – please contact reception.

From time to time we close our lists to prevent unreasonable delays between appointments for our registered patients. 

Treatments Provided

A full range of treatments from fillings (metal or tooth-coloured) to bridges and dentures can be provided.   Your treatment is tailored to your individual circumstances and the dentist will be happy to discuss options for treatment with you.

We always provide printed lists of treatment that are required or we recommend, but many other treatments are available for aesthetic / cosmetic reasons. 

Please feel free to discuss these at your examination appointment.

Fees

A printed estimate is provided after your check up, which details the items of treatment you need and the cost for each item.  There is a L36.60 examination fee (plus possible x-rays) which is the only charge you are committed to when booking a routine check up appointment.

We accept all major credit and debit cards, as well as cheques or cash if you prefer.

Accounts

We do not offer accounts unless by prior arrangement with the dentist.  Payment of fees is expected on the day of consultation prior to booking further appointments.

Missed / Late-cancelled Appointments

Appointments that are missed are chargeable.  Appointments cancelled with less than 24 hours notice may be charged for any time we do not manage to give to another patient.

This is to keep our prices as low as possible, without passing the burden of the cost of lost surgery time to all our patients.

Casual Patients

Where possible, appointments are provided to unregistered (casual) patients and visitors to the area.

Emergency appointments for unregistered patients are provided on a private basis only, and incur a minimum L61 charge to be paid when leaving the surgery after the consultation.

Please telephone the surgery after 10:30am – priority is given to our registered patients and appointments will only be arranged after this time.

Sterilisation

We use a combination of methods which are designed to give protection against cross-infection for our patients and staff.

Dental instruments are sterilised by autoclave (heat with high pressure steam) as in hospitals.  Where possible we use disposable items which are discarded after each use.

Our staff or your dentist are happy to provide more information about the measures and precautions we take.

Denplan Care

Denplan is our recommended method of caring for your oral health.  It provides your routine check ups and treatment, as well as insurance in case of accidental damage, insurance to cover call out charges and a helpline if you experience problems whilst away from home.  Denplan has many advantages, in return for a set monthly fee (usually by direct debit).

Denplan membership can be started from when your first course of treatment is complete - we take responsibility for maintaining your mouth so we need to know your mouth is healthy when you start.

Your dentist will be happy to provide further information.

Private Treatment

Treatment can be provided on a fee-per-item private basis.  The practice operates a fixed pricing policy – a guide to some of our prices is available from the reception desk.

Estimates for courses of treatment are always provided after your check up has been completed.  Although these are just an estimate we endeavour to provide updated copies if the treatment plan changes significantly.

NHS Treatment

From April 1st 2006 the practice is no longer able to offer NHS dental care to any patients.

Children’s Treatment

Whilst a parent or guardian is a registered Denplan or private patient of the practice their children can receive free examinations at the practice up to the age of 18. If any treatment is required this will be charged for - a fees guide is available upon request.

Again Denplan for Children is our recommended method for caring for your children. Teenagers in particular can suddenly need a lot treatment, further details of which are available from reception.

Emergency Appointments

Registered patients are entitled to emergency treatment.  During office hours this can be arranged by telephoning the normal surgery number.  Out of hours care is provided via an answering machine message which will provide details of the dentist and arrangements at that time.

 
   
 
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